🔒 Official Document

Privacy Policy fyi77 – Personal Data Protection for Malaysia Members

Fyi77 takes its responsibility to protect your privacy seriously. This document transparently explains how we collect, use, store, and protect the personal data of every member on our platform.

fyi77's Privacy Commitment

We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data will not be sold or shared without your consent.

Last updated: 1 January 2026
Our Commitment

Fyi77's Six Data Protection Principles

Our Privacy Policy is built on six core principles that ensure your personal data is always in safe and responsible hands.

High-Level Encryption

All data transmitted between your device and fyi77 servers is protected using TLS 1.3 encryption. Sensitive information such as passwords and payment details is stored in fully encrypted form and cannot be read by any party.

Not Sold to Third Parties

Fyi77 has never sold, rented, or transferred members' personal data to any external party for marketing or commercial purposes. Your data belongs to you, and we respect that right fully without any exception.

Malaysia PDPA Compliance

All data management operations at fyi77 comply with the Personal Data Protection Act 2010 (PDPA) in force in Malaysia. We also follow international best practices in data protection to ensure the highest standards are maintained.

Data Control in Members' Hands

You have the full right to access, correct, and request deletion of your personal data at any time. fyi77 provides a simple and transparent process for members to manage their own privacy preferences through our customer support.

Secure Data Storage

Member data is stored in data centres equipped with multiple layers of physical and digital protection. Access to the member database is strictly limited to authorised personnel only, with every access recorded and audited regularly.

Data Breach Notice

In the event of any security incident involving member data, fyi77 will notify affected members within a reasonable timeframe in accordance with legal requirements. We will not conceal any incident that may compromise your privacy.

This Privacy Policy applies to all services provided by fyi77, including the fyi77.org website, the fyi77 mobile app, and all our customer support channels. By using any fyi77 service, you agree to the terms set out in this Privacy Policy.

1 Introduction

Fyi77 is an online casino platform operated by fyi77 Group and accessible at fyi77.org. We understand that privacy is of utmost importance to every user, and we are committed to protecting your personal information to the highest standard.

This Privacy Policy is designed to clearly and transparently explain how fyi77 collects, processes, stores, and protects your personal data when you use our platform. We believe transparency is the foundation of trust, and your trust is our top priority.

This document should be read in conjunction with Terms and Conditions fyi77 and other related policies. In the event of any conflict between these documents, this Privacy Policy shall take precedence with respect to matters relating to personal data.

2 Personal Data We Collect

Fyi77 only collects data that is strictly necessary to provide quality services and meet legal requirements. The following are the categories of data we collect:

Data Category Example Information Requirements
Personal Identity Full name, date of birth, identity card or passport number Required for KYC
Contact Information Email address, phone number, residential address Required for account
Financial Data Bank account details, deposit and withdrawal transaction records Required for payments
Technical Data IP address, device type, web browser, operating system Automatic
Activity Data Game records, betting history, game preferences Automatic
Communications Support chat logs, emails, feedback Where applicable

We do not collect data falling under sensitive categories such as health information, religious beliefs, or political views unless specifically required by law.

3 How We Collect Data

Fyi77 collects your personal data through several different channels:

  • Account Registration: Information you provide directly when creating a new account on our platform.
  • Identity Verification (KYC): Identity documents you upload during the legally required verification process.
  • Financial Transactions: Information shared by payment service providers when you make a deposit or withdrawal.
  • Platform Usage: Data collected automatically when you use the fyi77 website or app, including pages visited and time spent.
  • Cookies & Tracking Technology: Technical information about your device and browsing session collected via cookies and similar technologies.
  • Communications with Support: Information you provide when interacting with our customer support team via live chat, email, or other channels.

4 How We Use Your Data

The personal data we collect is used exclusively for legitimate purposes as stated below. fyi77 does not use your data for any purpose other than those listed:

  • Account Management: Create, verify, and maintain your account on the fyi77 platform.
  • Transaction Processing: Process deposits, withdrawals, and all financial transactions related to your account.
  • Legal Compliance: Meet legal requirements related to anti-money laundering (AML), identity verification, and reporting to the relevant authorities.
  • Platform Security: Detect and prevent fraud, abuse, and suspicious activity on the platform.
  • Service Improvement: Analyze usage patterns to improve the user experience and develop better new features.
  • Service Communications: Send you important notices regarding your account, policy updates, and security information.
  • Customer Support: Provide effective assistance whenever you contact the fyi77 support team.
  • Marketing (with Consent): Send promotions and special offers — only if you have explicitly given consent to receive such communications.

You may withdraw your consent to receive marketing communications at any time without affecting your use of the platform. Contact our support team to update your communication preferences.

5 Data Sharing & Disclosure

Fyi77 does not sell or rent your personal data to any third party for commercial purposes. However, in certain limited situations, we may need to share your data with the following parties:

  • Payment Service Providers: To process your deposits and withdrawals, the required information is shared with payment gateways and financial institutions that partner with fyi77.
  • Identity Verification Service Providers: Trusted third-party services are used to carry out the KYC process to ensure legal compliance.
  • Technology Service Providers: Companies that provide IT infrastructure, web hosting, and cloud services used to operate the fyi77 platform.
  • Statutory Authorities: Information will be disclosed to the relevant authorities when required by law, court order, or official investigation.
  • Game Service Providers: Third-party game providers may receive the technical data necessary to ensure games run smoothly within the platform.

All third parties that receive data from fyi77 are required to sign a data protection agreement and comply with the security standards we have established. We do not permit any third party to use your data for their own marketing purposes.

6 Cookies & Tracking Technology

Fyi77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Help us understand how users interact with the platform for continuous improvement.
  • Functional Cookies: Remember your preferences such as language, display settings, and other choices to deliver a more personalized experience.
  • Analytics Cookies: Collect anonymous statistical data on platform usage to help us make data-driven decisions.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of certain parts of the fyi77 platform.

7 Data Security

Fyi77 continually invests in security infrastructure to ensure your personal data is always protected. The technical and organisational security measures we implement include:

  • TLS 1.3 encryption for all data communication between clients and servers
  • Stored data encryption using AES-256 standards for sensitive information
  • Two-factor authentication (2FA) available for all member accounts
  • Round-the-clock security monitoring by a dedicated cybersecurity team
  • Periodic penetration testing conducted by independent parties
  • Strict internal access controls based on the principle of least privilege
  • Regular data backups performed at multiple locations for data resilience
  • Mandatory cybersecurity training for all fyi77 staff
Important: Security on Your End

While fyi77 protects your data on the platform side, you also play an important role in keeping your account secure. Do not share your password, use a strong password, and enable two-factor authentication for added protection.

8 Data Retention Period

Fyi77 retains your personal data for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable Malaysian law.

  • Active Account Data: Retained for the duration of your active account plus 7 years after account closure for legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax regulatory requirements.
  • KYC Records: Retained for the duration of the active account and a minimum of 5 years after account closure for AML requirements.
  • Communication Logs: Retained for 2 years for dispute resolution and quality control purposes.
  • Analytics Data: Anonymised data is retained for a longer period for statistical analysis purposes.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with the procedures established by fyi77.

9 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by fyi77:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your data, subject to legal requirements.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right to Restriction

Request restriction of data processing under certain circumstances.

Right to Portability

Receive your data in a machine-readable format.

To exercise any of the above rights, please contact the fyi77 support team. We will process your request within 30 business days. In more complex situations, this period may be extended with notice to you.

10 Children's Data Protection

The fyi77 platform is strictly limited to individuals aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete such data and close the associated account. Parents or guardians who become aware that their child has registered on our platform should contact us immediately.

11 Privacy Policy Amendments

Fyi77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to members via:

  • Prominent notice on the fyi77.org homepage
  • In-account notification the next time you log in
  • Email to the address registered in your account (for important changes)

The "Updated" date at the top of this document will always reflect the date of the latest amendment. Continued use of the fyi77 platform after an amendment takes effect will be considered your acceptance of the updated Privacy Policy.

12 How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or fyi77's management of your personal data, you may reach us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week, directly within the fyi77 platform
  • Support Email: [email protected] (displayed as plain text only)
  • Data Protection Officer: [email protected] for privacy-specific enquiries

We are committed to responding to all privacy-related enquiries within 5 business days. For formal data subject rights requests, the response period is within 30 business days as required by the PDPA.

Dedicated Privacy Support

Our dedicated privacy team is ready to handle your enquiries with full confidentiality. Every request will be processed carefully and professionally.

Ready to Get Started?

Join fyi77 — A Platform That Respects Your Privacy

Now that you understand how fyi77 protects your personal data, join over 800,000 members enjoying a safe, fair, and transparent online casino experience with us.

By registering, you confirm that you are 18 years of age or older and agree to the Privacy Policy and Terms and Conditions fyi77.

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