Terms and Conditions fyi77 — Malaysia Casino Platform Guidelines

1 Introduction & Acceptance of Terms

Welcome to fyi77, an online casino platform operated by fyi77 Group. These Terms and Conditions ("Agreement") govern the use of fyi77.org and all related services, including the mobile app, online games, and payment functions provided.

By accessing, registering for, or using any part of the fyi77 platform, you acknowledge that you have read, understood, and agreed to be bound by all terms stated herein. This agreement takes effect from the date of your account registration or your first access to the platform, whichever is earlier.

If you are acting on behalf of an organisation or legal entity, you warrant that you have full authority to bind that entity to this Agreement. fyi77 reserves the right to amend, update, or replace this Agreement at any time with reasonable notice given to members.

2 Member Eligibility

To register and use the fyi77 platform, you must meet all of the following eligibility requirements:

• Aged at least 18 years of age on the date of registration and throughout the duration of membership.
• Not a person who has been prohibited from online gambling by any court or relevant authority.
• Have full legal capacity to enter into a binding agreement under the laws applicable to you.
• Not using the fyi77 platform from regions or countries where online gambling is prohibited or restricted by local law.
• Not an employee, contractor, or immediate family member of an employee of fyi77 Group or any related service provider associated with the platform.

Fyi77 reserves the right to request proof of identity at any time to verify member eligibility. If there is any doubt regarding age or identity, the account may be suspended while the verification process is carried out. Any account found not meeting the eligibility requirements will be closed immediately.

3 Registration & Account Management

Each individual is only permitted to hold one (1) active account on the fyi77 platform at any one time. Holding multiple accounts is strictly prohibited and may result in permanent closure of all associated accounts along with forfeiture of balances.

During registration, you are required to provide the following information accurately and in full:

• Full name as shown on your identity card or passport
• A valid date of birth
• An active email address that only you have access to
• An active mobile phone number
• Other information requested during the KYC (Know Your Customer) process

You are solely responsible for keeping your login credentials secure. fyi77 is not liable for any losses arising from unauthorised access to your account due to your own negligence. Please contact the support team immediately if you suspect your account has been compromised.

4 Deposits & Payments

Fyi77 accepts deposits via a range of supported payment methods, including online banking (FPX), bank transfers, digital wallets, and other methods available on the platform. All deposits are processed in Malaysian Ringgit (MYR) unless otherwise stated.

• Minimum Deposit Limit: RM 20 per deposit transaction
• Maximum Deposit Limit: Subject to the payment method and member account level
• All deposits are final and cannot be reversed once processed
• Fyi77 does not charge any processing fees for deposits; however, your financial institution may impose its own charges
• Deposits from third parties or using payment methods not in the member's own name are strictly prohibited

Fyi77 reserves the right to decline or place on hold any deposit suspected of being linked to fraudulent activity, money laundering, or a breach of these terms. In such situations, fyi77 will notify the member and may request additional information for investigation purposes.

5 Withdrawal of Wins

Eligible members may submit withdrawal requests for their wins via the payment methods available on the platform. All withdrawals are subject to identity verification (KYC), which must be completed before the first withdrawal is approved.

• Minimum Withdrawal Limit: RM 50 per application
• Processing Period: 1–3 business days depending on the chosen method
• Withdrawals may only be made to a bank account or digital wallet registered under the same member's name
• Fyi77 reserves the right to request additional supporting documents before approving large withdrawals
• Wins from bonuses are subject to the specified wagering requirements and must be fully met before a withdrawal is permitted

6 Bonuses & Promotions

Fyi77 offers members a wide variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and seasonal promotions. Each bonus is subject to specific terms and conditions as stated on the relevant promotions page.

The general terms applicable to all fyi77 bonuses are as follows:

• Bonuses may only be claimed once per member unless otherwise stated
• All bonuses carry a wagering requirement that must be met before withdrawals are permitted
• Bonuses are non-transferable to other members and cannot be directly converted to cash
• Fyi77 reserves the right to void bonuses if there is evidence of abuse or manipulation of the promotion system
• Any attempt to manipulate the bonus system using multiple accounts or other methods will result in permanent account closure
• The time limit for using and fulfilling bonus wagering requirements varies and is stated in each individual promotion

7 Game Rules

All games available on the fyi77 platform are operated in accordance with their respective rules as set by the game providers. The outcome of each game is determined by a Random Number Generator (RNG) system that is independently certified to ensure complete fairness.

• Fyi77 is not liable for any technical disruptions occurring during a gaming session that are beyond our control
• In the event of a system bug or error during gameplay, fyi77 reserves the right to void the affected game rounds and refund the bets
• Wins resulting from software bugs or display errors are considered void and will not be paid out
• The use of any automation software, bots, or third-party tools in gameplay is strictly prohibited
• The minimum and maximum bets for each game are as stated in the respective game interface

8 Prohibited Member Conduct

Fyi77 maintains a zero-tolerance policy toward any dishonest, harmful, or unlawful conduct. The following actions are strictly prohibited and may result in immediate disciplinary action:

• Identity fraud or impersonating another person during registration or use of the platform
• Attempting to hack, breach, or disrupt fyi77's systems and infrastructure
• Using stolen or unauthorized credit or debit card details to make deposits
• Conducting or attempting to conduct money laundering through the fyi77 platform
• Communicating in a threatening, abusive, or obscene manner toward staff or other members
• Sharing or selling your fyi77 account to a third party
• Exploiting system vulnerabilities or bugs to gain an unfair advantage

9 Privacy & Data Protection

Fyi77 respects the privacy of every member and is committed to protecting your personal data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA) and applicable international standards. All data you provide during registration and use of the platform is collected, processed, and stored in accordance with our Privacy Policy.

• Your personal data will not be sold, transferred, or disclosed to third parties without your consent unless required by law
• Fyi77 uses TLS 1.3 encryption to protect all data transmitted between your device and our servers
• You have the right to request access, correction, or deletion of your personal data, subject to applicable legal requirements
• Transaction data and game records are retained for the period stipulated by law and audit requirements

For more information on how we handle your data, please refer to Privacy Policy our complete.

10 Account Closure & Suspension

Whether by the member or fyi77, accounts may be closed or suspended in various situations:

Closure by Member: You may request account closure at any time by contacting our support team. Before closure is processed, all eligible balances will be returned to you once the relevant conditions have been met.

Suspension by fyi77: fyi77 reserves the right to suspend or close an account without prior notice in the following cases:

• Violation of any part of these Terms and Conditions
• Suspected activity related to fraud or money laundering
• Providing false information during registration or verification
• Request from relevant authorities
• Failure to complete the KYC process within the stipulated timeframe

11 fyi77 Liability Limits

To the extent permitted by applicable law, fyi77 is not liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use our platform, including but not limited to:

• Financial losses resulting from gambling activity on the platform
• Service disruptions due to system maintenance or circumstances beyond our control
• Unauthorised access to your account resulting from your own negligence
• Errors or omissions in information displayed on the platform
• Losses due to currency exchange rate fluctuations

The maximum liability of fyi77 under any circumstances shall not exceed the total amount deposited by you in the 30 days preceding the claim.

12 Responsible Gaming

Fyi77 is fully committed to promoting responsible gaming. We recognize that while the majority of players enjoy our games purely for entertainment, a small number of individuals may experience difficulty maintaining control. We provide the following tools to help players stay in control:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits
• Loss Limit: Set the maximum loss limit you can afford
• Play Time Limit: Set a limit on the duration of your gaming sessions
• Gaming Break: Take a temporary break from the platform for 24 hours to 30 days
• Self-Exclusion: Exclude yourself completely from the platform for an extended period

For more information and support resources, please visit the Responsible Gaming us.

13 Terms Amendment & Applicable Law

Fyi77 reserves the right to update, amend, or replace these Terms and Conditions at any time. Any material changes will be communicated to members via a notice on the website at least 7 days before the changes take effect, except in cases of emergency or urgent legal requirements.

Continued use of the fyi77 platform after the notice period will be considered your acceptance of the amended terms. If you do not agree with any amendments, you should stop using the platform and may request account closure.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with this Agreement shall be resolved through good-faith negotiation or, if necessary, through binding arbitration in accordance with the established rules.